The Letter Pendant - Q
SHIPPING & RETURNS
shipping for all orders from Germany are free, and we offer free returns within Germany
all EU orders 4 Euro, free shipping on all orders above 100 Euro
all US orders 9 Euros, free shipping on all orders above 200 Euro
all worldwide orders 15 Euro, free shipping on all orders above 200 Euro
After order confirmation, the delivery takes approximately:
3-5 days within Germany
3-8 days within Europe
5-14 days worldwide
Please note that shipments to the US and Australia and other international destinations can take longer due to the COVID-19 pandemic.
All products are shipped from Hamburg / Germany and might be subject to customs / duties outside the European Union.
You may return all online orders within 30 days of delivery. All returns must be returned to the below address:
Haze & Glory
c/o Julie & Grace GmbH
Prior to returning an article, please email us at: firstname.lastname@example.org
Customers must ensure that all items returned are in the condition in which they were received, are unworn and returned within their original packaging with the clothing labels and tags intact. Please use a secure, insured and tracked delivery service (such as Fedex, UPS, DHL or equivalent), as we cannot accept liability for any items not received.
Please note that all return postage costs outside of Germany are the responsibility of the customer.